Using Groups

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Overview

Groups allow you to organize volunteers to ensure only qualified people can sign up for specific roles. By defining a group—such as "Drivers" or "Medical Staff"—you can enforce requirements for sensitive jobs and easily communicate with those members.


How It Works

Create a group

  1. Click on the Groups pane on the left side of the screen.
  2. Click the + New group button to start a new group.
  3. Enter a name for the group (e.g., "Drivers") and click Create.
  4. Click + Add volunteers to select volunteers from your database.
  5. Select the volunteers you wish to add, then click OK.

Edit a group

  • Modify members: Click the pencil icon to edit a selected member.
  • Message group: Click the envelope icon to send an email or text to the selected member(s).
  • Remove members: Click the X icon to remove the selected member(s).

Restricting jobs to a specific group

When creating or editing a job:

  1. Check the "Restrict this job to members of the ____ group" box.

  2. Select the desired group from the drop-down menu.

  3. Click "Save".

Assigning group volunteers

  • When a restricted position is selected, only volunteers in the group are visible.

Messaging group volunteers

  • We can send an email or text message to a specific group by selecting the group in the "To" field.

Troubleshooting & Tips

  • Permissions: The Groups pane only appears if your administrator account has the "Can manage groups" permission enabled.
  • Empty Groups: A group must contain volunteers to work. If a group is empty, no one can sign up for jobs restricted to it.
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